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Use Cases
Strategic Service Management for IT Service Desk Organisations
Getting Started
What is Strategic Service Management?
Welcome to DigitalCore — Your Strategic Command Center for IT Services
Core Concepts
DigitalCore User Roles & Permissions
How DigitalCore Structures Strategic Service Management
Setup & Configuration
Initial Setup Prerequisites
Setup & Configuration Overview
How to Enter Data
Modules & Features
Portfolio Cockpit — Your Operational Control Center
Organisation Breakdown Structure
User Management
3rd Parties / Vendors
Organisation Locations
Organisation Roles
Organisation Skills
Cost Centers
Finance Calendars
Profit & Loss Terminology and Calculation Logic
Governance Cases
User Guides & Tutorials
Overview: Getting the Most Out of DigitalCore
How to invite Users
Frequently Asked Questions & Common Fixes
Business Processes
Service Performance
Organisation Strategical Planning
Objectives & Key Results (OKR)
Capacity planning
Account
Subscription Tier options
How to manage my account
Security
Servers & Data protection
Authentication options
Overview
Modules & Features
Governance Cases
Governance Cases
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